How does Tekmetric’s auto tech software scale with shop growth?

Tekmetric Scales as You Grow... Add new users without burdensome costs... Pay a flat rate if you open another shop, too... See reports across all your shops in one place with Tekmetric Multi-Shop

What support does Tekmetric provide for new users and shops?

Tekmetric’s industry-leading customer success, onboarding, and training teams have carefully designed an onboarding process... We make sure your data can be moved easily, and offer training to shorten the learning curve

How does Tekmetric's Shop Management save time for auto repair shops?

a shop management system that has a receipt process built into it Streamlining your auto repair receipts, for example, can save your shop time

Tekmetric’s Auto Tech Software Grows With You

Tekmetric’s auto tech software is designed to scale with automotive shops and teams, helping businesses like Metro Motor standardize operations across multiple locations and significantly increase their average repair order value.

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Join 1,000+ industry leaders at Tektonic 2027. Early bird pricing is now open.

See how Metro Motor grew their average repair order to $800 across 19 shops with Tekmetric

Under the Lift: Stories from the Automotive Frontier (New Episode)

Thought Leadership

How Tekmetric’s Auto Tech Software Scales With Your Team and Your Shop

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May 22, 2023

Read time: 1 min

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How will Tekmetric’s auto tech software grow my shop?

Selecting the right auto tech software is, at its core, a business decision. You’re looking for the right tool for your shop: something that can manage workflow efficiently, free you up to spend your time on important shop decisions, and grow your bottom line.

How do you know if a system is designed to grow your business? At the very least, it must measure your business. If a shop management system cannot accurately measure shop performance, it can’t tell you whether or not using that system has improved your business.

Any solid shop management system should at least measure:

Average Repair Order
Car Count
Close Ratio
Total Gross Sales
Total Gross Profits

However, a great shop management system will show you much more, and present the information in a way that is easy to view, analyze, and understand.

With Tekmetric’s real-time Reports, you can track key performance indicators, including:

Profits on parts and labor, so you know how to protect and increase margins as needed
All Declined Jobs, so you can run sales and marketing campaigns to re-engage customers and close more work
Lifetime Visits, Lifetime Spend, Lifetime Profit, Lifetime ARO, and Lifetime Close Ratio, so your service advisors can cater to the needs and tendencies of every customer
Customer Close Ratio broken down by service advisor, so you can analyze individual service advisor performance and coach your team as needed
Sold Work by each individual technician, and Technician Efficiency both individually and as a team, so you can coach technicians on inspections or other aspects of the job if needed
Customer leads broken down by marketing channels, so you know where to invest your marketing dollars.
Customer leads broken down by source, so you know precisely how customers heard about your shop
Total amount in discounts given across Parts, Labor, Sublets, Fees, or Fixed Discounts on ROs, for a clearer idea into how discounts impact shop performance and to cap discounts to protect your profits

A system that improves life for you, your team, and your customers will already lead to new growth for your auto repair shop. Real-time reports open up even more overlooked opportunities for growing shop performance.

Tekmetric Scales as You Grow

The decision to upgrade your auto tech software is a positive indicator that your shop is poised for growth in the near future. Your shop management system should be able to help you manage and encourage that growth without nickel-and-diming you every time you want to make an investment in your shop.

With Tekmetric, you can:

Add new users without burdensome costs. Add service advisors, technicians, and other team members—such as a service manager or a parts foreman—to the system without having to do the math on whether or not each new addition is worth the cost
Pay a flat rate if you open another shop, too, which is a much more manageable way of paying than trying to figure out your costs for the future based on projected hiring patterns
See reports across all your shops in one place with Tekmetric Multi-Shop

Adding team members to your system and training them to take on different roles and responsibilities should put more money in the bank, not take money out. Tekmetric’s pay-per-roof model is available across multiple price points with specific sets of available features, making growth easier for your shop.

You work hard to grow your profits. You should be able to keep as much of your payoff as possible.

How will my team and I get the support we need with Tekmetric?

No auto tech software can be judged independently of the company that built it and the staff that supports it. It’s not just the system you are buying; it’s the service and support of the team that comes with it. Some systems provide top-tier support; others offer virtually none.

Our Co-Founder Sunil Patel and leaders throughout our company instill a shop-first philosophy.

Tekmetric’s industry-leading customer success, onboarding, and training teams have carefully designed an onboarding process that is seamless enough that any shop owner—no matter what type of shop they operate, or how many shops they run—can make the switch and stay running without major hiccups. We make sure your data can be moved easily, and offer training to shorten the learning curve for you and your team.

Tekmetric is Always Evolving

Our development team drives toward the constant pursuit of innovation.

Tekmetric never stays static; our system dynamically evolves, keeping shops who use it at the forefront of the auto repair shop industry. We consistently communicate with our users, striving to achieve our max potential.

As you innovate as a shop owner and your team grows, we hope to fuel that growth and support you in your goals and ambitions.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

2024 was a big year for Tekmetric and for the shops we support. Thank you to all the shops that supported us this year and for allowing us to be your partner. Find our 2024 highlights below.

Key customer wins

Tekmetric exists to help shops be more efficient and more profitable. Here are some of the notable wins our shops achieved in 2024:

Number of cars worked on: 28 million +
Number of Tekmetric releases: 44
Hours saved by adding a Smart Job to an RO: 4,700 + Hours
Number of photos added to inspections: 50 million +
Transactions processed through Tekmetric shops: 1.6 million + ($900 million processed)
Average ARO: $913.35 (That’s 167% higher than the national average!)
Top features used by customers:

1.Digital Vehicle Inspections
2.Two-Way Messaging
3.Smart Jobs
4.Tekmetric Payments
5.Counter Sales

2024 Awards

G2

Tekmetric took home more hardware in 2024 including the G2 badges for most implementable, best usability and momentum leader. Ultimately, this led us to be ranked first for best auto shop management software by G2.

Silver Stevie Award

Tekmetric received the 2024 Silver Stevie Award for fastest growing tech company.

Houston Business Journal

Tekmetric earned a top 25 ranking in the best places to work for in 2024.

Top events

SEMA/APPEX

This year, Tekmetric had a significant presence at SEMA and APPEX. Our primary focus was on mobilizing and engaging with our customer base, driving demand for Tekmetric solutions, and increasing brand awareness.

At SEMA, the largest automotive trade show in the USA, which attracts about 140,000 attendees, we hosted the 5th Quarter and Yeti Giveaway Happy Hour event in our booth on Tuesday, Wednesday, and Thursday. This event featured drinks, snacks, and a raffle for a Yeti Prize Package, creating a relaxed and engaging networking atmosphere during the last hour of the show.

Vision

VISION Hi-Tech Training & Expo, a premier automotive service event for over 30 years, annually drew over 3,500 attendees. Focused on employee training, it offered hands-on lessons for technicians, service advisor training, and management sessions. The 2024 conference, held from February 19th to March 3rd at the Overland Park Convention Center, covered technical practices, standard operating procedures, KPIs, and service advisor sales approaches.

Tekmetric had a booth at this event, providing valuable networking and learning opportunities. The event also served as a marketing platform for top automotive companies to host sessions, sponsor, and exhibit, connecting with dedicated professionals and contributing to industry excellence. Additionally, we co-hosted a happy hour with Steer on March 1st, which allowed us to interact with more attendees in a relaxed and engaging setting.

Shop Hackers

The Tekmetric team attended Shop Hackers in early August as a Platinum Sponsor. Shop Hackers was one of Tekmetric’s key strategic events of the year, with a large portion of attendees being Tekmetric customers. Our focus as a revenue team was to ensure we leveraged the event and overall investment to:

Mobilize and engage our customer base.
Drive demand and adoption of Tekmetric solutions.
Generate brand awareness and visibility for Tekmetric.

At this event, we had the opportunity to speak directly with attendees and presented Tekmetric Unveiled: Latest Features and Upcoming Innovations, showcasing our newest developments and exciting future plans. We also launched the MVP Customer Advocacy Program, which allows us to recognize and engage our most valued customers. To further enhance the experience, we invited four of our customer shops to attend the event and share their experiences with Tekmetric.

Closing Thoughts

2024 was a big year for Tekmetric and the shops we support. As we look ahead to 2025, we are excited to join forces with Shopgenie and provide even more ways to streamline your shop operations. Lastly, thank you to all of the shops that allowed us to serve you in 2024 and we can’t wait to see what you + Tekmetric accomplish in 2025.

Tekmetric Community

2024 Tekmetric Recap

December 19, 2024

Read time: 4 min

Starting a business can be a big risk. But if you map out a plan and execute it right, the outcome is well worth it. Having a solid automotive repair workshop business plan in place is especially important if you ever plan on owning multiple shops.

When you realized that you wanted to be a shop owner, it’s likely you considered the good you can do for both yourself and other people. Helping customers get their vehicles back on the road, and helping service advisors and mechanics grow in their careers is an exceptionally rewarding aspect of owning and operating a repair shop.

Thought Leadership

Shop Management

Auto Repair Shop Business Plan (9 Step Guide)

May 22, 2023

Read time: 1 min

Abruptly shifting from task-to-task a handful of times throughout the day can disrupt your workflow and distract you from spending time with customers. And let’s face it: we’re all prone to tunnel vision when we’re focused on mundane tasks that can probably be automated for us.

For the shop owners and service advisors who have been in the game for a while now, it’s likely you already have your shop’s tedious functions down, but you may still have a major opportunity to save time. And for those of you who are new to the game—whether you just started your shop or are in the process of getting things up and running—you might have clicked on this blog to find your solution to your shop’s auto repair receipts. There are many auto repair receipt options out there. You could get a template or use a basic PDF. But the modern customer experience can be met with a shop management system that has a receipt process built into it.

Changing even a small procedure in your shop can have a big impact. Streamlining your auto repair receipts, for example, can save your shop time, enhance your shop’s customer experience, and even boost transparency within your shop. Let’s say your shop takes about five minutes to fill out one receipt manually. So if you have about 25 repairs in a day, that five minutes adds up to around two hours a day—simply filling out receipts. You shouldn’t have to spend time rewriting the same information over and over. The same information that you’ve already plugged in during the estimate process should automatically go into the receipt for you.

But when it comes to receipts, you can’t just cut corners to save on time. You need to make sure you include all requirements on an auto repair receipt—at minimum. Let’s take a look.