Streamline Auto Repair Shop Management with Custom Repair Order Labels

Elevate Your Shop Operations with Repair Order Labels

The Job Board in Tekmetric acts as a heads-up display, allowing you to see the status of vehicles in your shop at a glance. Repair Orders flow through the Job Board, visually representing your shop's workflow in three columns: “Estimates,” “Work-In-Progress,” and “Completed.” This setup gives service advisors, general managers, shop owners, and technicians a bird’s-eye view of everything happening in the shop. Each step of the process is accounted for and easily tracked in a simplified workflow.

For shops seeking more flexibility and detail, Tekmetric offers Repair Order (RO) Labels. These are customizable tags that can be applied to repair orders within each column, adding extra detail and visibility to your job board. For example, in the "in progress" column, you might use labels like "waiting on parts" or "need to call customer" to provide specific updates without digging into notes or deciphering handwritten memos.

What Are Repair Order Labels?

Tekmetric enables shops to apply RO Labels to repair orders, providing additional clarity into your shop’s workflow. These labels help you quickly identify the status of each job without needing to open individual orders.

For example, you can create labels such as "waiting on parts" or "need to call customer" for jobs in progress, making it easy to see specific updates at a glance.

Benefits of Tekmetric's RO Labels

• ​Customizable Job Board: Tailor your job board to meet specific task requirements for a personalized workflow.
• ​Visual Workflow: Use custom RO labels to transform your job board into an intuitive visual progress tracker.
• ​Swift Progress Tracking: Monitor vehicle progress quickly with RO labels for instant status snapshots.
• ​Improved Communication: Enhance shop-wide communication and efficiency with at-a-glance information.

This system provides instant visibility into your shop’s workflow, allowing managers to react in real time and make informed decisions. Service advisors can instantly identify a vehicle’s status and provide customers with timely updates, reducing stress and improving customer interactions.

Flexibility for Your Shop's Operations

Tekmetric recognizes that every auto repair shop operates differently. RO Labels can be created and color-coded based on each workflow column, allowing you to represent data in the way that works best for your team. You’re not limited to standardized language—labels can be customized to fit your shop’s unique processes.

This flexibility is especially useful for shops that use both digital and physical job boards, ensuring cohesion between both systems. You can also view your job board by each label in RO Label view, making it easier to analyze specific steps in your workflow.

Instead of tracking down technicians or digging through spreadsheets, you can simply glance at the job board and look for the right color-coded label to understand the status of any repair order.

Optimize Your Shop’s Workflow for a Seamless Customer Journey

RO labels are just one tool in the Tekmetric system designed to provide increased visibility and clarity into your shop's workflow. With instant status updates, service advisors can keep customers informed in real time and manage the repair process efficiently, creating a seamless experience for both technicians and customers.

Ready to grow your automotive business? Book a personalized Tekmetric Demo Here