Introducing the New and Improved Tekmerchant
Tekmerchant's new platform introduces the industry's first "buy now, pay later" feature with Affirm and Klarna for vehicle repairs, alongside enhanced payment options like Apple Pay and Google Pay via text-to-pay, improved point-of-sale devices, one-click refunds, and advanced fraud detection, all designed to streamline shop owner accounting, improve customer convenience, and increase security.
Tekmerchant now includes the industry’s first “buy now, pay later” feature, allowing customers to complete vehicle repairs and pay over time with no risk to your shop.
The Tekmerchant platform offers flexible, forward-thinking solutions that allow shops to save time and effort when managing funds and customer payments. Shop owners can share invoices and accept payments via text and email, enabling customers to pay directly from their smartphone and pick up the vehicle when it is convenient for them.
Additionally, customers can leverage Tekmerchant’s “buy now, pay later” feature using Affirm and Klarna. This is an industry-first solution that is familiar to customers who use it in other industries.
Tekmerchant improves shop owner accounting processes by automatically integrating all partial and complete payments into the point-of-sale. This feature, added by popular request from shop owners, integrates with Tekmetric’s existing payments reports for real-time tracking and reporting.
Tekmerchant is now available, offering several additional features that can benefit businesses. These features include:
- Apple Pay and Google Pay via text-to-pay: Shops can accept payments from customers who prefer using digital wallets like Apple Pay and Google Pay, allowing for one-click payments via text-to-pay. This provides customers with more payment options and a better experience.
- Dual connectivity device with hi-resolution screen: The updated devices provide shops with a more modern and efficient point-of-sale experience, connecting via Wi-Fi and hard wire for best-in-class connectivity.
- One-click refunds directly from payment history: Shops can quickly and easily refund customers directly from their payment history, saving time and reducing the risk of errors in the refund process.
- Enhanced early warning fraud detection to reduce chargebacks: Enhanced fraud detection capabilities provide shops with more security and peace of mind. Early warning fraud detection helps identify potential fraudulent transactions before they result in chargebacks. By using millions of data points and advanced machine learning, a risk score is assigned to each transaction, and the riskiest transactions are declined.
- Fast Funding: Shops can receive their funds faster, usually within 1 business day, improving cash flow and reducing the time spent waiting for payments to clear.
- Enhanced Reporting: All transactions are shown in real time with the associated fee to process that transaction. Detailed payout/batch reporting provides insight into the exact amount and the specific transactions that will be deposited to the bank account on file.
- Card-not-present interchange optimization: Shops receive optimized interchange rates for card-not-present transactions, helping reduce the cost of accepting payments and improve profitability.
Overall, Tekmerchant's additional features can help businesses provide a better customer experience, improve efficiency, and reduce costs. By accepting payments from digital wallets, providing a more modern point-of-sale experience, and offering faster refunds and funding, businesses can improve their overall performance and provide better service to their customers.
Streamline Payments for Your Shop with Tekmetric Payments
Tekmetric has introduced a refreshed payments solution, Tekmetric Payments (formerly known as Tekmerchant), with new features including:
- A dedicated “payments” section of the platform
- View into payments over time and their details (method, timeline, etc.)
- More detailed information around payouts (transactions included, payout schedule, etc.)
- A dispute management & resolution workflow right in the platform
- Sunbit is now available as an additional buy now, pay later option
These enhancements are included at no additional cost for current Tekmetric Payments customers. More features and financial partners are expected to be added in the coming months.
See the Evolution of the Mobile App - Time Clock & Enhanced Camera Experience
The Tekmetric Mobile App now includes time clock functionality, allowing techs to clock in, out, and take breaks from their mobile device. The camera experience has also been enhanced with tap-to-focus capabilities and a convenient "trash can" feature for image markup editing. This enables seamless, efficient digital vehicle inspections (DVIs) directly from a phone.
Who’s this for? All customers using version 1.7.0.
Join the Booking Tool Beta Group
Tekmetric now offers a booking tool in beta, allowing users to manage scheduling directly from their Tekmetric account. Appointment settings can be configured and embedded onto a website in minutes, eliminating the need to manage between two different systems.
Connect to PartsTech Seamlessly
Tekmetric has simplified the process of connecting with PartsTech. Now, users can connect to PartsTech's parts network directly within Tekmetric Integrations with just a few clicks, making the parts setup experience effortless and allowing for quick ordering on estimates.
Who’s this for? All customers, especially those without PartsTech enabled.
Gain Control of Your Pricing Strategy for Oil Changes
With Smart Canned Jobs for oil changes, users have complete control of their pricing strategy. Service specials can be presented with clean, professional pricing, building trust with customers and managing surplus charges effortlessly.
Who’s this for? All customers.
Get Professional-grade Accountability With PO# on Estimates
Shops can now add the PO# directly on repair orders, displaying it automatically across estimates, invoices, and A/R statements for fleet customers. This enhancement brings professional-grade accountability to workflows, making it easy to track approvals and maintain precise documentation.
Who’s this for? All customers.
Simplify Inventory Management at the Shop Level
A new shop-level inventory feed on the shop dashboard allows for vital inventory edits at your fingertips. This view helps monitor inventory changes across the shop, making it easier to spot trends, prevent shrinkage, and ensure necessary parts are available when needed.
Who’s this for? All customers.