Introducing Default Inspections | Tekmetric
Tekmetric's new Default Inspections feature automates the application of standardized digital vehicle inspection templates for every vehicle, saving time for service advisors and technicians, ensuring consistent and thorough inspections, enhancing transparency with customers through detailed photos and videos, and ultimately building trust, improving customer satisfaction, and fostering repeat business.
With Digital Vehicle Inspections (DVIs), shops can introduce a new level of transparency and provide a frictionless experience for customers. Customers receive clear pictures or videos showing what's wrong, have inspection results sent to their email, and can approve or decline work with just a click.
However, for Service Advisors, finding the right inspection can be time-consuming, especially when training new staff and introducing them to standard operations.
To address this, Tekmetric has introduced Default Inspections—a feature that streamlines the inspection process and makes it easier to provide great service.
What are Default Inspections?
Default inspections allow you to set up a default inspection template that is automatically applied to every vehicle entering your shop. Service advisors no longer need to search for the standard inspection each time they build a new repair order. Technicians also benefit from a standardized inspection, ensuring every vehicle is inspected to the same standard with consistent care.
This saves time for both service advisors and technicians, improves the accuracy of inspection reports, and delivers an exceptional customer experience built on trust.
Save Time and Build Trust With Your Customers
Default inspections streamline your inspection process and help build trust with customers through transparency. Providing thorough inspection reports with photos and videos shows customers exactly what work needs to be done and why. This transparency helps establish trust, build a loyal customer base, improve satisfaction, and secure repeat business.
With default inspections, you can consistently prove to customers why recommended work is necessary, providing a comprehensive and consistent inspection every time. Simple, consistent, and transparent inspections increase customer confidence in your business.
Make Your Great Shop Even Better
Default inspections are a game-changer for shop advisors and customers. They save time, enhance the customer experience, and can boost your shop's average repair order value. Tekmetric is confident that this feature will help grow your business.
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