Tekmetric

Building for the Results-Driven Repair Shop

At the Tektonic keynote, Tekmetric leaders Lauren Langston and Jared Haleck revealed that only 10% of auto repair shops achieve over 20% profit growth by excelling in car count, average repair order, driver experience, and cycle time, and introduced new Tekmetric innovations—including AI-powered digital ads, integrated phone intelligence, AI-assisted inspections, and personalized service plans—designed to help repair shops boost profitability and customer trust in a stagnant industry.

Speakers

Lauren Langston
President @ Tekmetric

Jared Haleck
Chief Product Officer at Tekmetric

Building for the Results-Driven Repair Shop

Building for the Results-Driven Repair Shop | Straight from the Tektonic Stage

Miss the Tektonic keynote? We've got you covered!

Tekmetric President & Chief Operating Officer Lauren Langston and Chief Product Officer Jared Haleck took the stage to deliver a wake-up call — and a roadmap. The auto repair industry has grown just 2% over the last five years when adjusted for inflation. The pie isn't getting bigger. So how do the shops that are winning do it?

Turns out, only 1 in 10 shops is growing and hitting 20%+ profit margins. In this session straight from the Tektonic stage, Lauren and Jared break down exactly what those shops are doing differently — and pull back the curtain on the Tekmetric innovations built to help you join them. You'll see the data behind the four outcomes that separate thriving shops from the rest (car count, ARO, driver experience, and cycle time), plus live previews of what Tekmetric is building next:

  • Tekmetric Digital Ads (early access for selected shops): AI-powered Google Maps ads that put your shop in front of drivers searching for repairs nearby
  • Tekmetric Phones (beta access for shops on RingCentral): integrated phone intelligence that surfaces customer history and auto-captures concerns the moment a call comes in
  • Smart DVI (coming soon): AI-assisted inspections designed to cut time and boost ARO by up to 28%
  • Personalized Service Plans (coming soon): a new way to close the trust gap with the 66% of drivers who don't trust repair shops

If you weren't in the room at Tektonic, this is your chance to catch everything you missed.

https://www.tekmetric.com/webinar/building-for-the-results-driven-repair-shop