Tekmetric

Automated Customer Reminders for Auto Repair Shops

Tekmetric Marketing offers an automated, customizable customer reminder system for auto repair shops that handles appointment confirmations, pre-visit reminders, and post-visit follow-ups via text and email to reduce no-shows, increase return visits, boost reviews, and maintain customer engagement—all integrated within the same platform used to manage the shop.

Automated Customer Reminders

Reduce No-Shows, More Return Visits

Tekmetric Marketing automates customer follow-up, handling everything from appointment confirmations to post-service check-ins. Every message is automated, personalized, and sent from the same platform used to run your shop.

Appointment Confirmations

Customers receive instant confirmation as soon as their appointment is booked—whether online, by phone, or in person.

  • Confirm appointments automatically via text, email, or both
  • Reduce manual outreach
  • Build trust with professional, branded messages
  • Sent directly from Tekmetric; no extra app required

Pre-Visit Reminders

Ensure every appointment shows up on time. Customize how far in advance reminders go out and let Tekmetric handle the rest.

  • Send reminders by text, email, or both
  • Fully configurable timing to match your booking flow
  • Fewer no-shows, more billable hours
  • Easy one-time setup in Tekmetric for on/off control

Post-Visit Follow Ups

Maintain customer relationships after the repair order is closed. Automated follow-ups drive reviews and encourage customers to return for their next service.

  • "How’s it running?" follow-ups keep customers engaged
  • Service reminders for declined jobs and upcoming maintenance
  • Review requests to boost Google ratings
  • Private feedback requests to catch issues early and act on customer input

Deep Dive into Tekmetric Marketing Features

  • Online Booking
  • Scheduled Campaigns
  • Google Reviews
  • Websites

Automated Reminders FAQs

Can I schedule automated appointment reminders in Tekmetric?

How does Tekmetric help manage customer follow-ups for recommended services?

How does Tekmetric help me reduce no-show appointments?

How does Tekmetric help shops stay in touch with customers after service?

No-Shows Solved, Return Visits Secured

Automated reminders run in the background while you focus on running the shop. No missed messages, no extra systems, no extra work.